EXOTIC TORTOISE WORLD SALES CONTRACT

Manfe, South West Region, Republic of Cameroon

exotictortoisewrld@outlook.com

 

 

Breed:  _________________________________________________________

 

Sex:  ________________________________________________________

 

DOB:  ________________________________________________________

 

Weight: _________________________________________________________

 

Date of Tortoise’s Purchase: ______________________________________________________

 

Purchaser’s Name: _________________________________________________________

 

 

The tortoise purchase price is ________________plus shipping of ___________________ less deposit of _______.  The balance of _______ shall be paid in cash, money order or as we agree.

 

Live Arrival Guarantee

 

If an animal perishes before reaching their destination (this is an extremely rare occurrence), we will issue a credit for the cost of the animal as long as certain criteria are met.

 

For every animal adoption order, a valid shipping address must be included, otherwise the Live Arrival Guarantee will be voided. A valid street address will include, but is not limited to, proper street names, apartment, condo, suite numbers, and zip codes.

 

In order for this Live Arrival Guarantee to be valid, the intended recipient must be available for delivery reception upon the first delivery attempt. This Live Arrival Guarantee cannot extend to cover orders which are left on a doorstep or that are not signed for.

 

To validate this Live Arrival Guarantee, we must be notified of the delivery within two (2) hours of the time verified by UPS or the selected shipper’ proof of delivery. We cannot accept notification by telephone. To notify us, send an email to exotictortoisewrld@outlook.com. Upon receipt of your email, you will receive a Guarantee Authorization Number (GA Number). It is necessary that this GA Number accompany your returned items.

 

As part of the Live Arrival Guarantee offered by us, the animal must be taken to a vet an a valid death certificate established.

 

Per this Live Arrival Guarantee, I am not responsible for any costs incurred by you in order to abide to the guarantee.

 

All shipping fees are non-refundable. Our Live Arrival Guarantee can only be validated through the proper notification outlined above within the necessary 2-hour time period.

 

30-Day Health Guarantee

 

Within the industry, our 30-Day Health Guarantee is second to none. We stand behind the health of our turtles and tortoises for a full 30 days following their arrival to you because of the expert level of care we provide to them. It is impossible for us to extend our health guarantee beyond seven days because the level of care you provide plays too important of a role. Each and every turtle and tortoise has been screened by our herpetological expert staff on a per-week basis before they are ever adopted. However; we can only inspect and examine our turtles with the naked eye.

 

Once you receive your turtle or tortoise, should you have any questions about their health or condition, you should contact a veterinarian for assistant. You may also contact us with your questions, but our ability to help you will be limited. We are not responsible for your desire to seek out veterinarian assistance. In the rare event that your turtle or tortoise should perish prior to the 30-Day Health Guarantee, you will be issued a store credit from ExoticTortoise World for the cost of the animal which can be used at any time.

 

The 30-Day Health Guarantee can only be validated by it being established within the 30-day time period which begins from the delivery time-stamp, or the Shipper’ proof of delivery. This notification must be made via email to exotictortoisewrld@outlook.com.  we cannot accept notification by telephone because of the time restrictions. Claims made beyond the 30-day time period cannot be accepted and will be denied.

 

Any failure to read and acknowledge any of our terms and conditions do not cause our terms and conditions to be null and void.

 

Payment

 

The payment methods currently being accepted at Exotic Tortoise world are Westernunion, Moneygram and Bank Transfers for Payments above 1000euros.

 

Orders will not be processed and shipped until they are paid in full. Bank transfers are required to clear through the bank before any orders will be processed and shipped. Please allow time for proper forwarding when these methods of payment are used with Exotic Tortoise World. Typically, an additional 10 business days are required in order to complete this process. If you have any questions regarding these payment methods you can contact us

 

Signature of

 

Purchase(s)________________________Date__________

 

Signature of Seller____________________________Date____________